Privacy & Policy

BigWin Live – Privacy Policy

At BigWin Live, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website, mobile app, or any services related to BigWin Live. By accessing or using our platform, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information to provide you with a better experience:

  • Personal Information: Name, email address, phone number, and other details provided during registration.
  • Payment Details: Credit card, debit card, or UPI information when you make transactions through BigWin Live (processed securely through trusted payment gateways).
  • Device & Usage Data: Information about your device type, IP address, browser, and app activity for analytics and security purposes.
  • Cookies & Tracking: We use cookies to personalize your experience, save preferences, and improve our platform’s performance.

2. How We Use Your Information

BigWin Live uses your data to:

  • Create and manage your account.
  • Process transactions, cashback, and reward redemptions.
  • Send promotional offers, event updates, and notifications (only if you opt-in).
  • Improve user experience through data insights and app enhancements.
  • Ensure secure transactions and prevent fraudulent activity.

3. Data Security

Your privacy and security are our top priorities. We use advanced encryption technologies and secure servers to protect your information. All payment-related details are handled by trusted third-party processors and are not stored on our servers.

4. Sharing of Information

BigWin Live does not sell or rent your personal data. We may share limited information with:

  • Trusted Partners (like Amazon or Flipkart) to process cashback or offer-related benefits.
  • Service Providers who assist in marketing, analytics, or payment processing.
  • Legal Authorities if required by law to comply with legal processes or investigations.

5. Your Rights

As a user, you have full control over your data. You can:

  • Access or update your account details at any time.
  • Opt out of marketing communications.
  • Request deletion of your data by contacting our support team.

6. Third-Party Links

Our website and app may contain links to external sites such as Amazon, Flipkart, or other partners. BigWin Live is not responsible for the privacy practices or content of these third-party platforms. We recommend reading their respective privacy policies before sharing any personal information.

7. Changes to This Policy

BigWin Live may update this Privacy Policy from time to time to reflect changes in technology or legal requirements. All updates will be posted on our website, and the revised date will be mentioned at the top.

8. Contact Us

If you have any questions, feedback, or privacy-related concerns, please reach out to us at:
📧 support@bigwinn.co.in
🌐 www.bigwinn.co.in

Your privacy is our responsibility.
Thank you for trusting BigWin Live!